Shipping policy
- The Home Co provides free shipping pan India.
- All orders undergo strict quality check prior to packing and shipping.
- All orders are processed and dispatched in 2-3 working days of order placement. Order which are out of stock and would be made on order, would be dispatched in 10-15 working days
- A customer is notified through email when his/her order is dispatched from our end. The email also contains shipping information to help him/her track his/her respective order.
- An order typically gets delivered within 7-10 business days (within India, under normal conditions).
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An order typically gets delivered within 7-10 business days (within India, under normal conditions).
- If there is any delay, caused due to any unforeseeable reason, the same is communicated to the customer.
- We give the estimated time of delivery on the shipping page. However, these are indicative and depend on our shipping partner.
- The delivery times are subject to location, distance and our logistics partners. We are not liable for any delays in delivery by the Courier Company/postal authorities but will help you track down a package through our partner courier services.
- As soon as your package ships, we will email you your package tracking information.
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Customers can log in to their accounts on www.thehomecostore.com to track the status of their respective orders by clicking on the Track Your Order link at the bottom of the home page
- Cash On Delivery option is not a trial option and payment is necessary before accepting the order. Any refusal of COD orders will result in deactivation of the COD option for future orders
- In some pin codes, our shipping partners do not support COD and hence the option might be unavailable. For any queries, please contact our customer WhatsApp helpline at +91-9810089760
- In case of any special time bound delivery requirements, please share an email with us and leave comments in the order about the requested time of delivery. We will try our best to fulfill the order within the time requested but we cannot guarantee the same.
- Orders placed in India are catered by safe and reliable courier companies like Delhivery,
We are bound in coverage by their reach even though we use some of India's largest logistics companies for shipping. In case your address is in a location not served by them we would contact you to find an alternative solution to make your products reach you.
- For any cancellations, we require an email within 4 hours of the order being placed. If the order is shipped out, cancellations will not be accepted. We will be unable to process any refund if an order is cancelled at the doorstep or if there have been 3 failed attempts to deliver the parcel by our delivery partner
- Look out for international shipping coming soon at The Home Co. The Home Co. currently does not ship to any PO Boxes or APO addresses.
For any other query regarding our Shipping Policy, send us an email at contact@thehomecostore.com or WhatsApp us on 9833294149
